Cookie Policy
This Cookie Policy explains how Bluvia, operated by Incubug, Inc. d/b/a Anala (“Bluvia,” “we,” “our,” or “us“), uses cookies and similar technologies when you visit Bluvia, use the Bluvia website, WordPress plugin, customer dashboard, and related services (collectively, the “Services“).
This Cookie Policy should be read together with our Privacy Policy.
1. What Are Cookies?
Cookies are small text files that websites place on your browser or device when you visit a website.
Cookies help websites:
- Remember preferences
- Authenticate users
- Improve security
- Understand website usage
- Measure performance
- Enable functionality
- Personalize experiences
Cookies may be first-party cookies set by Bluvia or third-party cookies provided by our service providers.
2. Similar Technologies
In addition to cookies, we may use similar technologies including:
- Local storage
- Session storage
- Pixels
- Web beacons
- Log files
- Device identifiers
- Software development kits (SDKs)
- API-based storage mechanisms
References to “cookies” in this Policy include these technologies where applicable.
3. Types of Cookies We Use
A. Strictly Necessary Cookies
These cookies are essential for the operation of the Services and cannot be disabled through our systems.
Examples include cookies used to:
- Maintain login sessions
- Authenticate users
- Protect against fraudulent logins
- Maintain security settings
- Load website functionality
- Store consent preferences
- Balance server traffic
- Prevent abuse
Without these cookies, portions of the Services may not function correctly.
B. Functional Cookies
- Language selection
- Dashboard preferences
- User interface customization
- Recently viewed pages
- Notification settings
- Time zone preferences
C. Analytics Cookies
- Pages visited
- Session duration
- Navigation paths
- Browser type
- Device type
- Operating system
- Screen resolution
- Approximate geographic location
- Referral sources
- Website performance
We use this information to improve usability, performance, and reliability.
Where required by law, analytics cookies are deployed only after obtaining the necessary consent.
D. Performance Cookies
Performance cookies measure how our website and Services perform. These cookies help us:
- Detect errors
- Diagnose technical issues
- Measure page performance
- Improve website speed
- Monitor service reliability
- Evaluate new features
E. Security Cookies
- Detect suspicious activity
- Protect user accounts
- Prevent abuse
- Maintain authentication
- Reduce fraud
- Monitor system integrity
These cookies are considered necessary for maintaining a secure service.
4. Cookies Used by the Bluvia Platform
- Maintain authenticated sessions
- Remember account preferences
- Store user interface settings
- Support subscription management
- Maintain security controls
- Remember cookie consent choices
- Improve website navigation
- Support customer dashboards
5. Cookies Used by Customer Websites
- A/B testing
- Heatmaps
- Session recordings
- Conversion tracking
- Funnel analytics
- User behavior analysis
- Determining whether cookies are used on their websites.
- Providing appropriate cookie notices.
- Obtaining consent where required.
- Configuring Bluvia in compliance with applicable laws.
Bluvia does not determine the legal obligations applicable to each customer’s website visitors.
6. Third-Party Cookies
- Payment processing
- Customer support
- Hosting
- Content delivery
- Analytics
- Error monitoring
- Security
- AI-powered functionality
The use of cookies by third-party providers is governed by their own privacy and cookie policies.
7. Cookie Duration
Cookies generally fall into two categories:
Session Cookies
Session cookies exist only while your browser remains open and are deleted when the session ends.
Persistent Cookies
Persistent cookies remain on your device for a specified period or until manually deleted.
The retention period depends on the purpose of the cookie and applicable legal requirements.
8. Legal Basis
- Your consent.
- Performance of a contract.
- Legitimate interests.
- Compliance with legal obligations.
Strictly necessary cookies generally do not require consent under applicable laws.
9. Managing Cookies
Most web browsers allow you to:
- View stored cookies
- Delete cookies
- Block cookies
- Block third-party cookies
- Receive notifications before cookies are stored
Browser settings vary by browser and device.
Please note that disabling certain cookies may affect the availability or functionality of the Services.
10. Cookie Consent
Where required by law, we request your consent before placing non-essential cookies on your device.
You may withdraw or modify your cookie preferences at any time using available cookie preference tools or browser settings.
Withdrawal of consent does not affect the lawfulness of processing performed before consent was withdrawn.
11. Do Not Track
Some browsers support a “Do Not Track” (“DNT”) preference.
Because there is no universally accepted standard for interpreting DNT signals, the Services do not currently respond differently to DNT requests unless required by applicable law.
12. International Users
Cookies and similar technologies may involve the processing of information in countries outside your country of residence.
Where required, appropriate safeguards are implemented for international transfers of personal information.
13. Updates to This Cookie Policy
We may update this Cookie Policy periodically to reflect changes in technology, legal requirements, or our Services.
When material changes are made, the Effective Date at the top of this Policy will be updated.
Continued use of the Services after changes become effective constitutes acknowledgment of the updated Cookie Policy.
14. Contact Us
If you have questions regarding this Cookie Policy or our privacy practices, please contact:
Email: support@bluvia.io
Website: https://bluvia.io/
Appendix A ā Cookie Categories
| Cookie Category | Purpose | Required |
|---|---|---|
| Strictly Necessary | Authentication, security, login sessions | Yes |
| Functional | User preferences and settings | No (where required by law) |
| Analytics | Measure website usage and improve performance | Consent may be required |
| Performance | Monitor website reliability and optimization | Consent may be required |
| Security | Fraud prevention and account protection | Yes |
Appendix B ā How to Control Cookies
You can control cookies by:
- Adjusting your browser settings.
- Deleting existing cookies.
- Blocking future cookies.
- Using browser privacy modes.
- Managing cookie preferences through our consent banner (where available).
Please note that disabling essential cookies may prevent certain features of the Services from functioning properly.
