Skip to main content
How Can We Help?
Payments
The Payments area of your Bluvia A/B Testing account lets you review payments associated with your account.
Use this page when you need to check previous payment activity or find information related to a Bluvia A/B Testing purchase.
View Your Payments
Sign in to your Bluvia A/B Testing account and select Payments from the account navigation.
The Payments page displays the payment history associated with your account.
Use this area to review previous transactions related to your Bluvia A/B Testing subscriptions and purchases.
Payments vs. Subscriptions
Payments and subscriptions are managed separately.
Use Payments when you want to review transactions that have already occurred.
Use Subscriptions when you need to manage:
- Your current plan
- Renewals
- Plan changes
- Subscription cancellation
If you’re trying to change or cancel a plan rather than review a previous transaction, go to Subscriptions.
Payments vs. Licenses
Payment history also doesn’t control which WordPress website is connected to a license.
Use License when you need to:
- View your licenses.
- Check whether a license is Connected or Available.
- See which website is using a license.
- Disconnect a website.
- Manage license information.
Changing a website connection doesn’t require you to change the payment associated with the license.
See Managing Licenses for more information.
Reviewing a Payment
When reviewing your payment history, use the available transaction information to identify the purchase you’re looking for.
If you have multiple Bluvia A/B Testing subscriptions or licenses, confirm that you’re reviewing the payment associated with the correct purchase.
Your payment history provides a record of account transactions and can be useful when reviewing billing activity.
If You Don’t Recognize a Payment
If you see a Bluvia A/B Testing payment you don’t recognize, first review your active subscriptions to determine whether the transaction corresponds to a current plan or renewal.
If you still can’t identify the payment, contact Bluvia A/B Testing Support for assistance.
When contacting Support, provide enough information to identify the transaction, such as:
- The payment date.
- The amount.
- The subscription or plan, if known.
Don’t send your password, full payment card information, or other account credentials.
Need to Change Your Plan?
Payment history is for reviewing transactions, not managing your current subscription.
If you need to upgrade, change, or cancel a plan, go to Subscriptions in your Bluvia A/B Testing account.
If you only need to change which WordPress website is using a license, go to License instead.
Related Articles
Continue with:
