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Category - Troubleshooting

If something isn’t working as expected in Bluvia A/B Testing, this section can help you identify and resolve common issues.
Troubleshooting guides are organized by the problem you’re experiencing so you can quickly find the most relevant steps.


In This Section

Test Not Running

Troubleshoot an experiment that isn’t running or being served to eligible visitors.
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Variant Not Showing

Learn what to check when a Variant isn’t appearing as expected during an experiment.
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Plugin Not Connected

Troubleshoot connection issues between your WordPress website and Bluvia A/B Testing Premium.
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Conversion Not Tracking

Review common reasons a Conversion Goal may not be recording conversions as expected.
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JavaScript Conflicts

Identify and troubleshoot JavaScript issues that may interfere with experiments or tracking.
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Cache Issues

Learn how WordPress caching can affect experiments and what to check when troubleshooting unexpected behavior.
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CDN Problems

Troubleshoot issues caused by a CDN or other website delivery and optimization services.
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Start With the Problem

Choose the guide that most closely matches what you’re experiencing.
If you’re having trouble with an active experiment and aren’t sure what’s causing the issue, start with Test Not Running or Variant Not Showing.

Articles

Test Not Running
Troubleshoot common reasons an experiment may not be running or appearing to eligible visitors.
Variant Not Showing
Learn what to check when an experiment is running but a Variant isn't appearing as expected.
Plugin Not Connected
Learn what to check when Bluvia A/B Testing Premium isn't properly connected to your Bluvia account.
Conversion Not Tracking
Troubleshoot common reasons a configured Conversion Goal may not be recording conversions correctly.
JavaScript Conflicts
Learn how JavaScript conflicts can affect experiments and what to check when interactive functionality isn't working correctly.
Cache Issues
Learn how caching can interfere with experiment delivery and what to check when outdated or incorrect content appears.
CDN Problems
Learn how a CDN can affect experiment delivery and what to check when your Control or Variants aren't appearing correctly.
Categories